Money back** or replacement (buyer's choice)
Buyer pays return shipping
Jewelry Shipping and Returns: Some rings state in their descriptions that any rings that have to be specially sized (above or below size 8) CAN NOT be canceled once ordered, and are non-returnable.
Normal shipping time is for the average ring size (Women - size 6, Men - size 10). If you order a different size, the ring will be custom made to that size and will take longer for shipping.
CCPC Department Store Store will accept the return of the majority of our products (please refer to non-returnable products). In order to receive appropriate credit for a replacement product for returned product, all of the following requirements must be met: Returnable Products DOA or Dead On Arrival: These are products which you are returning because they were, Defective or Failed Products upon their arrival date. You must first call 800-317-6414 ext., 4 to be issued a Return Material Authorization (RMA) number. Please contact CCPC Department Store and obtain the RMA number before returning the product. RMA numbers are valid for 10 days from the date issued. Products returned without an RMA number or with an invalid RMA number will be refused and returned to you. All products must (a) be returned in their original packaging, (b) include all accessories, manuals, anti-static bags, etc, (c) be clean, without scratches and resealed its factory fresh condition, (d) double-boxed, with no markings or writing on the original box. If product shows signs that the entire product and packaging was removed from its original box, or if any part, packaging or accessory is missing, the product will be returned to you. All products must be returned to the address specified on the RMA document.
A 15% restock fee applies to returned product if a replacement product of equal or greater value is purchased. Additional charges will be assessed for missing or items returned not in "as new" condition.
A 30% minimum restock fee applies to returned product if no replacement product is purchased. Additional charges will be assessed for missing or items returned not in "as new" condition.
If the returned product meets all the above listed requirements, it will be accepted. Allow 2-4 weeks to process refunds and credit your credit card account.
The Following Is Our NON-RETURNABLE PRODUCTS POLICY; All Sales Are Final: All DVD, Blu-Ray DVD, and software products are not returnable unless these items arrives defective. Be sure the software is compatible with your application before you purchase. Defective software can only be exchanged for the same version. Print heads, Barcode Media, Receipt Papers and Ribbons are not returnable. Remote monitoring products are not returnable unless the product arrives defective. Defective product can only be exchanged for the same model and value. Age verification products are not returnable unless the product arrives defective. Defective product can only be exchanged for the same model and value. Computers are not returnable unless the computer arrives defective. Defective computer can only be exchanged for the same model and value.
Money back, store credit, or replacement (buyer's choice). Buyer pays return shipping.
Return Policy Continued:
A 15% restocking fee will be charged for all non-defective returns.
The day you receive your package, check to see if it's working properly or defective. From the date you receive this package; before returning it, you must first call 800-317-6414 ext., 4 (please leave a message with your name, email and telephone number) to get an RMA number.
Item(s) must be in it's original container and packaging in order to be considered a valid returned item(s). From the date you receive this package, you'll have 14 days to return it with an approved RMA number. All RMA requests will only be considered if the CCPC Department Store has first referred purchaser (you, the customer) to the appropriate manufacturer or warranty provider for service, and that provider has refused warranty service.
All RMAs are valid for 10 days once accepted, late returns may be refused and sent back to the purchaser (customer) at our discretion. Suppliers may decide to issue replacements (for the same type-style item) if requested, per their discretion. If replacement is requested and denied, you will need to return the phone for a credit and then place a new order. Please do not place a new order for replacement until confirmed. CCPC Department Store does not provide return labels for any reason. You will be responsible for returning the product. Please note, that if the package is refused, undeliverable, or returned to sender for any reason, the credit will be minus original shipping, return fees, and restocking. A 15% restocking fee will be charged for all non-defective returns.
Note: Credit/replacement will not be issued without the return tracking to show return was delivered back. Returns take some time to process and confirm the reason chosen is correct, therefore, credits can take up to 15 business days from the date the item is delivered back.